Because COVID-19 can last for days on surfaces of items, we are temporary limiting the number of belongings allowed into the facility. This policy does not apply to food, treats, or medications. We are requiring each client bring no more than 1 bedding item and 1 toy item per family dog. Please only bring items that can easily be laundered, or hand washed. We do provide fresh clean bedding at no additional cost to you upon request. We reserve the right to send home any items upon arrival that we feel do not meet the requirements above.
Our overnight suites are a big step up from an ordinary dog boarding facility. We have 58 luxury rooms divided into four individual dog boarding areas. These are separate from our daycare and grooming areas, to create a quieter, more relaxed environment. Your dog will receive specialized attention from our staff members, with individual play times scheduled for each boarder. The rooms are available for either a daysit or overnight stay.
All rooms are 44 sq. feet (5 1/2′ X 8′). Wall height is either 6′ or 8′.
What To Bring Your dog’s comfort is very important to us. We encourage you to bring your dog’s favorite food, treats, toys and bedding, but please limit it to a few of your dog’s favorites. Any belonging brought into the kennel will be labeled with a permanent marker using your last name or your dog’s name. This includes bedding, toys, food containers, scoops, medication, carriers and bags of food or treats. We have a large supply of stainless steel bowls. Unless your dog requires a special feeding bowl such as a slow feeder or bowl riser, please leave their bowls at home.
Check In / Out Times& Pricing
CHECK IN / OUT TIMES
Day Sit Boarding
Monday – Friday Drop Off 1:00pm – 5:00pm Pick up 10:00am – 1:00pm
Saturday Drop Off 12:00pm – 3:00pm Pick up 10:00am – 1:00pm
Saturday Full Day: 8:00am – 7:00pm Half Day: 5-6 hours
Sunday Drop Off 12:00pm – 3:00pm Pick up 10:00am – 1:00pm
Sunday Full Day: 10:00am – 7:00pm Half Day: 5-6 hours
Holidays By Appointment Only $5.05 holiday check-in fee applies
Holidays By Appointment Only
Our pricing is per room. Multiple dogs are permitted in a room but MUST reside in the same household. The comfort of the dogs is of primary importance.
Overnight Rooms: $40.40 per night ($5.05 additional fee for three or more dogs)
Single Night Stay on a Holiday: $50.50 (New Year’s Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving & Christmas)
Day Sitting Rate per Room: (per availability) Full Day: $26.26 Half Day: $14.14
Cancellation Policy: We require a minimum of 72 hours notice for ALL cancellation otherwise you will be charged a $50.00 cancellation fee regardless of the length of stay.
Reservation Deposit: A $50.00 non-refundable deposit is required for any reservation that falls during peak capacity periods and major holidays. The deposit will be applied to the final invoice of the reservation.
There are no drop off or pick up hours before 8:00am or after 7:00pm daily.
There are no Sunday drop off or pick up hours before 10:00am.
you need to pick up on a holiday or after hours please prepay at drop
off or save a credit card number to your client portal for the duration
of the boarding stay and until check out and payment is complete.
to reservations can only be made during office hours; this includes
early arrivals and late departures. After hour technicians on staff are
not authorized to release guests without a scheduled appointment. Our
office is closed on all major holidays.
Vaccination Requirements& Reservation Information
Negative Fecal (within the year)
For your convenience we have a Customer Vet Sheet that you may take to your vet to ensure your dog meets our health requirements.
Requesting a Reservation: If you create a boarding reservation in your client portal and space is not available you will receive an email stating that you have been added to the wait list for the dates requested. Please contact us at 440-708-1364 if you do not wish to be on the wait list.
Cancellation Policy: We do require a minimum of 72 hours notice for ALL cancellations. If 72 hour notice is not given you will be charged a $50.50 cancellation fee regardless of the length of your stay.
Reservation Deposit: A $50.50 deposit is required for any reservation that falls during peak capacity periods and major holidays.
To Our New Clients:Registration in our Client Portal is required to request a reservation. Please review and submit proof that your pet(s) have met our health and vaccination requirements a minimum of 5 days prior to your first check-in date. You may do so in person by stopping in our store, fax to 440-708-0575 or upload into your client portal.Thank you!
Your dog will enjoy a Kong stuffed with one of our homemade,healthy and delicious filling.
All About My Day Text Update
Receive a picture or video along with a description of your dog’s day via text.
Terrific Trio Package
Your dog will receive a package of homemade treats, a squeaky toy and you will receive a picture or video sent by text to your phone.
Your dog will joy a ride in our taxi and a 30 minute walk at nearby Auburn Community Park. An email report will be sent to you.
Transportation to and/or from our facility.
* Dog must pass a free evaluation to participate. Harnesses are used for the safety of your dog. Participants must sign our walking service agreement. All walks are weather permitting and staff available. Multiple dog family discount is available.
A Kong stuffed with one of our homemade and healthy fillings.