After the first year, we realized that we needed to keep adding services. What else could we offer our clients? Overnight Boarding!! In December 2006, we opened our first kennel: 12 rooms. The overnight idea was a success. Our clients would insist that we care for their dogs while they were out of town, even if all 12 rooms were full. They would bring in their own crates for their dogs to stay. And before we knew it, we had crates all over the building in order to accommodate our client’s wishes.
In March 2010, we added 1,000 square feet and an additional 10 rooms. Needless to say, they were filled immediately, and the demand continued to grow. By summer 2011, we knew we needed a much larger facility. In September 2011, we began the first phase of our expansion. We re-located the retail store, self-serve dog wash, canine massage, and grooming to the front building, overtaking the entire 17,500 square-foot facility.
Since 2011 we have added additional services. We now offer 3 taxies providing drop off and pick up services to and from our facility, as well as in home care services to our clients. Our K9 bakery offers specialty cakes and fresh baked treats for all occasions. We expanded our Wellness Services to include canine massage, Reiki, acupressure, laser therapy and senior dog fitness.
The most recent expansion took place in 2019 with our dog training department. Our dog trainers offer a wide variety of group classes for puppies, adults, and specialty classes such as Reactive Rover and Agility Foundations courses. We offer Therapy Dog International and Canine Good Citizen Testing, STAR Puppy, and Trick Dog Title options. Our training department expansion included the construction of our enrichment training room, and most recently the construction of a brand new 2,000 square-foot training facility.
Our now 19,500 square-foot facility offers everything your dog needs under one woof! Including 58 overnight rooms, separate daycare areas for small and large dogs, 7 large fenced in outdoor play areas, 3 pet taxies offering in home care services 7 days a week, dog grooming 7 days a week, K9 bakery, a variety of wellness services, private and group dog training classes, enrichment and park walk services, a self-service dog wash and a pet photography studio.
We are also the official preferred venue for Rescue Village’s (Geauga Humane Society) training classes and we participate in their foster dog program by providing a dedicated room to help a selected dog find his/her forever home.
We continue to strive to be the best pet service company for our clients and set the standard for which all pet service businesses should operate.