CUSTOMER NOTICE COVID-19 PROTOCOLS
CURBSIDE PICK-UP & DROP-OFF
We are restricting all entry into the facility and will be exclusively utilizing our curbside pick-up and drop-off for all services, with the exception of training and our self-service dog wash. Our dog wash will be open by appointment only.
When you arrive for any service please remain in your car and call us at 440-708-1364 for assistance.
MASKS ARE REQUIRED
Any entry into the facility will require the use of a mask. This includes entry into our training facility for all private and group dog training.
please limit personal belongings
Please bring no more than 1 bedding item and 1 toy item per family dog. Only items that can easily be laundered or hand washed are permitted. This policy does not apply to food or medication. We reserve the right to send home any items upon arrival.
TEMPORARILY SUSPENDING PAPER REPORTS
Because the virus can live on the surface of items for days, we are temporarily suspending the use of all paper reports including daycare and training report cards and overnight boarding behavior charts.
For payments, please save your credit card to your client portal or call ahead. If you prefer to pay by cash or check, have your payment ready when you arrive.
Phone: (440) 708 – 1364
Complete COVID-19 Procedures & Protocols
Sunday Hours are by Appointment Only